Frequently Asked Questions
Our standard turnaround time is 5-10 days. However, deadlines and rush orders will be met wherever possible.
Yes, you can supply your own garments. However our minimum order for BYO printing is 30 garments. We do not do BYO for embroidery.
We use both conventional plastisol inks and water based inks for both screen printing and DTG Direct to Garment printing.
All our inks are 100% phthalate free are non-toxic. Our water based inks for both Screen Print and DTG have accreditation with OEKO TEX. The world’s leading independent testing and certification system for fabric and print based products.
Yes. However, for Screen Print set up charges are applicable.
For Screen Print the maximum amount of colours is 6
For embroidery, the maximum amount of colours is 15
For DTG Full colour.
You can pay by Debit or Credit card or by online banking.
We also accept PayPal
Our minimum order for Screen Print is 20 garments.
Our minimum order for Embroidery is 30 garments.
There are no minimum orders for DTG on white T Shirts
PROFESSIONAL ARTWORK THAT WE CAN WORK WITH
Vector files – Adobe Illustrator.
Please ensure all fonts have been converted to outlines. Ask us if you do not know how to do this.
Save your files as EPS files. PDF files are also acceptable if prepared correctly as above.
Any placed images from other applications (such as photoshop artwork) must also be sent along with the PDFor vector application document.
Bitmap files – Adobe Photoshop and other image editing software
Files should best be saved as .psd / tif / eps / jpg / png.
Please ensure that these files are no less than 300dpi at actual print size.
If you are not familiar with graphic files, please contact us first so we can ask about what files you have, and which are the best to send us.
This will save time, and we can advise on the best way forward.
If you do not have artwork as such, but would like us to create something around your existing design or idea, just ask us.
Our printing press has one of the largest printable sizes in Australia.
The largest printing size is 55 cm width x 85 cm length.
All over printing is also available upon request.
Yes. We can ship anywhere in Australia.
We supply all the major brands in Australia including AS Colour Gildan JB’s.
Please refer to Our Products section for more details.
We can screen print your design in a variety of finishes including Plastisol Ink. Water Based Ink. Discharge. Metallic Inks and Foils. There are also any types of additives for a specific finish such as Puff or Velvet.
Re Labelling and Bagging Services are also available.